Frequently Asked Questions
Have questions? We've got answers! Find helpful information about our products, custom orders, processing times, shipping, and more. Don't see what you're looking for? We're always happy to help!
What types of products do you offer?
At Shayfully Yours LLC, we specialize in custom gifts and personalized products, including apparel, footwear, tumblers, notebooks, journals, keychains, accessories, and more. Whether you’re shopping for yourself, celebrating a special occasion, or looking for a thoughtful gift, we’ve got something for you!
Can I customize order?
Absolutely! Personalization is what we do best! From names and colors to logos and unique designs, we love bringing your ideas to life. Simply provide your customization details when placing your order..
How do I place a custom order?
Custom orders can be submitted through our website using our custom order request form. Share your ideas, preferred colors, product details, and any inspiration photos or artwork. We’ll review your request and provide additional details before proceeding.
Can I upload my own design or logo?
Yes! Customers are welcome to submit their own designs, logos, or inspiration photos for personalized orders. Please ensure you have permission to use any submitted artwork or logos.
How long does it take to process an order?
Processing times vary depending on the product, order quantity, and level of customization. Estimated processing times will be provided when your order is confirmed. Please remember that shipping times are separate from processing times.
Can I request a design before purchasing?
Of course! We understand the importance of making sure your custom creation is exactly what you envision. Design previews may be available depending on the product and customization requested.
Do you accept bulk orders?
Yes! We welcome bulk orders for businesses, schools, family reunions, birthdays, special events, and more. Contact us with your order details to receive a personalized quote.
Do you offer shipping?
Yes! Shipping is available for eligible products. Shipping costs and estimated delivery times will depend on your order and destination.
Do you offer returns or exchanges?
Because many of our products are personalized and made specifically for you, custom orders are generally final sale. However, if your item arrives damaged, defective, or incorrect, please contact us so we can review the issue and work toward a resolution.
What if I need my order by a specific date?
We understand that special occasions come with deadlines! If you need your order by a particular date, please contact us before placing your order to discuss availability and processing times. Rush requests may be subject to additional fees.